How does it work?
How does Buddy Bites work?
Let us know how much of our vet tailored kibble your Buddy needs each month, and we will deliver to your door when you need it. On top of this, for every 2Kg your order through Buddy Bites, we will gift 1Kg to a Hong Kong dog shelter!
1) Pick your food option
2) Select the amount you need
3) Let us know when and where to deliver
4) Receive over and over again.
Is your product certified?
Is your packaging environmentally friendly?
Can I increase/decrease my next delivery?
When does Buddy Bites deliver?
Where does Buddy Bites deliver to?
Is there a delivery charge?
Is there a cut-off date before my next order?
There is no cut off. Delivery will take 2-3 working days. However, when you subscribe to an ongoing plan, you only have to order once, and your food will be delivered when you need it, without you lifting a finger.
What is the best way to contact Buddy Bites?
For more information or enquiries, please email us at firstname.lastname@example.org
My Account & Subscriptions
Is there a minimum order?
The minimum order is 5kg. If this is more than your dog needs per month, we can deliver every 4, 6, or 8 weeks.
How long do I have to subscribe for?
There is no set length. You can cancel at any time after your first order.
How do I pause my order or subscription?
Pausing your subscription could not be easier. Simply log on and click the pause button. This will put your subscription on hold until you click to resume.
Can I pause my subscription because I will be on holiday?
Absolutely, you can pause your subscription for whatever reason you would like. Simply log on, press pause, and we will refrain from delivery until you tell us otherwise.